Canada’s Marine Industry Solutions Leader
MARINE MANAGEMENT CONSULTING
Since 2004, Marine Surveys Canada has been providing professional marine surveys, appraisals & valuations, repair supervision and technical consultation services to the marine & insurance industries and to recreational boaters in Western Canada. In 2010, we responded to marine industry needs for an improved consumer experience and sustainable, efficient business operations by offering customized, results-oriented marine dealership and service management consulting services. In 2011, we expanded east, opening an office in Ontario. With our unique blend of technical, financial and human resources experience, Marine Surveys Canada can provide a fresh perspective. Here’s how we can help.
MARINE MANAGEMENT CONSULTING SERVICES
At Marine Surveys Canada, we recognize that today’s marine industry is stuck in an unproductive routine. Marine operators face the challenges of a changed economic reality. Many marine operators are struggling to respond and adapt in ways that set them apart from their competition. Marine Surveys Canada provides solutions and hands-on guidance, not to merely help your operation weather the storm, but to emerge as an industry leader in customer service, employee satisfaction and sustainable profitability.
We can provide assistance with RFP/contract development, development of organizational goals and priorities, facilitation of priorities-alignment with private contractors, development of day-to-day systems and processes designed to achieve desired outcomes, development and implementation of a measurement program to track system performance against specific goals, customized (industry- and organization-specific) management and leadership training, along with effective change-management tools to aid existing staff with adaptation and buy-in.
In addition, we are technically savvy. We understand the technology gap and shortage of skilled trades that currently exist for service department providers. And we can help traditionally-operated service departments adapt to the realities and expectations of today’s consumer.
We have flexibility in how we provide services to our clients. We can provide consulting services on an hourly basis or develop a series of stepped, flat-fee packages tailored to your organization’s specific needs. We understand your need to receive high-value services that will create measurable improvements in customer satisfaction and ROI.
Contact us today to book a detailed needs-assessment.